Privacy Policy

Welcome to Coparity.ai (the “Site”, “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information, and the choices you have regarding your data. Terms herein shall have the meaning as defined in the Terms of Service. This policy is incorporated as a part of the Terms of Service between you and us.

By accessing our Site or using our Service, you agree to the practices described in this Privacy Policy including any subsequent changes to the policy. If you do not agree, please refrain from using the Service.

1. Information We Collect

A. Information You Provide to Us

We collect your personal data that you provide to us, which may include:

• Account & Contact Information: Name, user name, email address, phone number, password, and professional details (firm name, job title, and billing addresses). We store only an encrypted version of your password; we do not maintain plain text of your passwords.
• Financial Information: Payments are processed via third-party providers. We store only a tokenized version of your payment data; we do not maintain full credit card details on our servers.
• Communications: Information provided when you contact support, respond to surveys, or participate in market research.
• User Inputs: You may provide user input, including any instruction, information and/or documents, for processing by our Service (collectively, “User Input”). We process User Input solely to provide the Service. We do not use your information or input to train our AI models without your explicit, opt-in consent.

If you provide any personally identifiable information, or any genetic or biometric data to us, you expressly agree that we may process and store such information to provide the Service.

B. Information Collected Automatically

When you interact with the Service, we may log certain information through automatic means, which may include:

• Device & Usage Data: IP address, browser type, operating system, and unique device identifiers, ISPs, along with patterns of how you engage with our Service.
• Location Data: Location information (e.g., city/country) derived from your IP address.
• Cookies and Other Tracking Technologies: We use cookies, local storage, and web beacons to improve navigation, remember your settings, and analyze email engagement.

2. How We Use Your Information

We use your information for providing our Service, including for the following purposes:

• Service Delivery: To authenticate accounts, process transactions, perform and update our Service, and bill for our Service.
• Communication: To communicate technical support, promotion of our Service (subject to your opt-in consent), and updates of our Service (including performance of our Service and notification regarding policy changes).
• Service Optimization: To monitor system performance, troubleshoot bugs, understand user trends, and develop new features using de-identified or aggregated data.
• Safety and Security: To enhance the safety, security and resilience of our system and data, and to identify and safeguard against any attempts of Prohibited Use.
• Other: For any other purpose with your consent, to fulfill any other purpose for which you provide the information, and as necessary to operate our business.

3. Confidentiality and Data Security

We do not sell, rent, or lease your personal information. We keep your information strictly confidential, except when disclosure is necessary to provide the Service, operate our business, or as required by law, including:

• Our Affiliates: Our corporate affiliates and members of our team.
• Service Providers: Trusted third parties and vendors we use to support our operations, including those who assist with information processing, storage, hosting, payment processing, and analytics.
• Professional Advisors: Legal, compliance, technical, accounting, financial, and/or other professional advisors, as applicable, for our business operations and who are subject to similar confidentiality requirements.
• Business Reorganization: Buyers or other successors or their agents and/or advisors in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets in which personal data held by us is among the assets transferred.

We adopt commercially reasonable technical measures, policies, and procedures to secure your data. However, no online system is 100% secure, and we cannot guarantee the security of your personal data transmitted to or in connection with the Service. If we become aware of any security breach of your data, we will provide notice to you as soon as practicable.

Notwithstanding anything else in this section, we may (i) disclose aggregated information about our users without restriction, and (ii) disclose your information when required by legal proceedings, court orders or government authorities.

4. Your Rights & Choices

Important: The exact scope of these rights vary by jurisdiction. There are also several exceptions where we may not have an obligation to fulfill your request. To the extent permissible and applicable, we may charge a reasonable fee for processing your request.

• Marketing Opt-Out: You may unsubscribe from promotional emails at any time via the “Unsubscribe” link.
• Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. Depending on your jurisdiction, to the extent feasible, data will be provided in a portable format. Depending on your jurisdiction, you may have the right to receive additional information and it will be included in the response to your access request.
• Data Accuracy: You may contact us to correct or update any inaccuracies in your personal data.
• Deletion. You may request that we delete personal data about you that we maintain, to the extent feasible and subject to certain exception under applicable law depending on your jurisdiction.

5. Additional Terms and Disclosures

• Jurisdiction-specific Provisions: Our Service are not intended for use in the any person that is subject to the GDPR, California Invasion of Privacy Act (“CIPA”), or California Consumer Privacy Act (“CCPA”) (collectively, “Excluded Privacy Regimes”) or resident of relevant jurisdictions. By using this Service, you expressly represent and warrant that you are not subject to the Excluded Privacy Regimes. If you are subject to any Excluded Privacy Regimes, you agree to immediately inform us and cease using this Service.
• Children's and Minors' Data: Our Service are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information. By using this Service, you expressly represent and warrant that you are above the age of 18. If you are under 18, you agree to immediately inform us and cease using this Service.

6. Changes to this Policy

We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of the updated terms, whether or not you receive actual notices of the change. We may email or otherwise communicate reminders about this policy, but you are responsible for checking our Service periodically to see the current policy and any changes we have made to it.

7. Contact Us

To exercise your rights or ask questions regarding this policy, please contact us at coparity.ai/contact.